Lab Informatics
Supporting Digital Transformation in Modern Labs with Tailored Solutions
Why Lab Informatics Is Essential for GxP Success
In today’s life sciences environment, your lab is only as efficient as the systems that support it. Spreadsheets and disconnected instruments can slow down research, introduce errors, and create compliance risks.
At Sagax, we help companies modernize their lab operations through smart implementation and ongoing support of digital lab systems like LIMS, ELN, CDS, and SDMS. Whether you’re building your digital lab from the ground up or optimizing what you already have, we bring the domain expertise, configuration skills, and process know-how to get you there—faster.
Focus on your business—we'll handle the rest with end-to-end management and seamless support!
Who We Help
Our Lab Informatics services are built for:
- Biotechs, pharmas, and med device companies implementing lab systems for the first time
- Labs looking to reduce manual effort and ensure data integrity
- IT and quality leaders seeking to connect instruments and standardize workflows
- Organizations preparing for GxP audits who need defensible, validated systems
- Companies with overworked internal teams who need external admin and support
Get the right talent when you need it—our experts seamlessly extend your team for short- or long-term success!
From strategy to validation—we take your system live, the right way
End-to-End Implementation
Implementing a lab system isn’t just about installing software—it’s about aligning technology with your lab’s day-to-day needs, data integrity requirements, and regulatory obligations. At Sagax Team, we specialize in delivering end-to-end implementation for LIMS, ELN, CDS, and SDMS platforms—from planning and configuration to validation and go-live.
Our Approach: Ownership from Start to Finish
We don’t just plug in software and walk away. We take ownership of the entire implementation lifecycle—so you don’t have to worry about dropped balls or missed deadlines.
Project Management Leadership
We manage timelines, vendors, milestones, and stakeholders to keep everything on track.
Business Process Analysis
We study your lab workflows and SOPs to ensure the system reflects how your team actually works.
Master Data Mapping & Design
We design a clean, structured master data model from the beginning to avoid rework.
Configurable Workflows
We tailor user roles, permissions, and system workflows to meet your regulatory and operational needs.
What We Deliver
- Platform selection guidance
- System configuration and setup
- Instrument and enterprise system integrations (ERP, MES, etc.)
- Workflow design and testing
- Validation (CSV/CSA approach)
- Go-live support and training
Whether it’s Empower CDS, LabWare LIMS, Benchling ELN, or another platform, we ensure it’s implemented cleanly, compliantly, and on time.
Get the right talent when you need it—our experts seamlessly extend your team for short- or long-term success!
Your system is live—now let’s keep it optimized.
Maintenance and Enhancements
Going live is just the beginning. As your lab evolves, so should your system. We provide proactive, ongoing support to keep your platform efficient, secure, and aligned with your changing workflows and regulatory requirements.
What We Offer:
Routine Health Checks and Diagnostics
Regular assessments to catch and resolve system performance issues before they affect operations.
Patches, Upgrades, and Performance Tuning
We manage and test vendor updates to ensure they don’t disrupt your validated environment. We also optimize system speed and responsiveness.
Workflow Enhancements
Labs change fast—whether due to new assays, acquisitions, or staff turnover. We adjust workflows to reflect updated SOPs and processes without breaking the system.
Troubleshooting and Root Cause Analysis
From failed jobs to missing data or permissions errors, we investigate, resolve, and prevent recurrences.
Release Note Evaluation and Risk-Based Update Plans
Every vendor update is reviewed through a compliance lens. We help you decide what to implement, what to defer, and how to validate changes efficiently.
This service is ideal for clients who want a long-term partner to keep their system modern and audit-ready without constantly hiring new resources.
Master Data Services
Good data in = good science out.
A system is only as good as the data it manages. If your master data is inconsistent, outdated, or poorly structured, it creates downstream issues—from reporting errors to failed audits. We help you design and maintain clean, structured, and GxP-compliant master data frameworks.
What We Offer:
- Master Data Model Development We architect a structured data model tailored to your lab’s needs and system capabilities—ensuring scalability and consistency across users and departments.
- Naming Conventions, Hierarchies, and Templates We develop standard naming rules and hierarchy structures that make your data easy to search, sort, and validate.
- Data Migration and Mapping Moving from spreadsheets or legacy systems? We clean, format, and migrate your data to the new platform with full traceability and integrity checks.
- Ongoing Data Review and Cleanup We schedule periodic audits to identify duplicates, inconsistencies, or stale records—and resolve them before they become compliance issues.
- Controlled Vocabularies and Data Governance We establish and enforce standard vocabularies, dropdowns, and user-entry rules to prevent garbage-in, garbage-out.
This is critical for clients rolling out global systems, handling large sample volumes, or scaling operations.
Focus on your business—we'll handle the rest with end-to-end management and seamless support!
System Administration
Day-to-day lab system support—without the hiring overhead.
Your lab system needs daily care—account creation, permission tweaks, issue resolution, and coordination with vendors. We handle the routine (and not-so-routine) admin tasks that keep everything humming, so your internal teams can stay focused on science.
What We Offer:
- User Account Management & Role Assignments We manage access requests, role changes, and security permissions according to your governance model.
- Workflow Adjustments and Configuration Updates As new users and processes are added, we keep your system logic clean, aligned, and compliant.
- Ticket Management & Vendor Coordination We track, prioritize, and escalate issues with your platform provider—so you don’t have to go back and forth.
- Compliance Reporting and Audit Logs We generate user activity reports, audit trails, and change logs to support inspections and internal audits.
- Tier 2/Tier 3 Helpdesk Support We serve as your expert support layer—handling technical tickets and questions that your in-house L1 team can’t resolve.
This is especially valuable for companies without a dedicated system admin or those scaling too fast for IT to keep up.
Get the right talent when you need it—our experts seamlessly extend your team for short- or long-term success!
How We Drive Results
Case studies
Our case studies showcase how we help life sciences companies overcome challenges, streamline processes, and achieve compliance with tailored IT and quality management solutions. Explore our success stories to see the impact of our expertise in action.
Rapid QC Lab Qualification for Gene Therapy Company
Streamlining Global LIMS Reporting for a Large Pharmaceutical Company
Reviving a Dormant Stability LIMS System for Efficient Workflows
Streamlined LIMS Implementation for a Growing Biotech Company
Why Choose Sagax Team for Lab Informatics?
We Know Regulated Labs
Our consultants bring both scientific and compliance expertise
Full Lifecycle Support
From system selection to post-go-live enhancements, we cover it all.
Process-First Thinking
We ensure your systems work for your team—not the other way around.
Flexible Delivery Models
One-time projects, fractional support, or fully managed services.
What Our Clients Say
Our clients trust us to deliver effective, compliant, and results-driven solutions for the life sciences industry. See what they have to say about working with Sagax.
